Introduction to 24online

24ONLINE is a next-generation internet access management solution that provides a wide range of functionalities, including internet billing, bandwidth management, access gateway, caching, CRM, URL filtering, and more. It is tailored to support various business models and use cases, enabling businesses and public Wi-Fi hotspots to generate additional revenue through internet services. With over 5500 installations in more than 80 countries, 24ONLINE stands as a trusted name in the industry.

Key Features and Capabilities

Let’s explore the key features of 24ONLINE in detail and understand how Globetek Infoway leverages these to provide superior hotspot management solutions.

Access Management

Access management is the cornerstone of any hotspot solution. 24ONLINE provides robust access management features that include:

1. User Authentication: Ensuring that only authorized users can access the network.
2. Session Control: Managing user sessions effectively to optimize bandwidth usage.
3. Bandwidth Allocation: Dynamically allocating bandwidth based on user profiles and policies.

These features ensure that the network is secure, and resources are optimally utilized, providing a seamless internet experience to users.

Captive Portal Capabilities

A captive portal is a web page that users must interact with before they can access the internet. 24ONLINE’s captive portal capabilities include:

1. Customizable Splash Pages: Businesses can customize the login pages to reflect their branding and provide important information to users.
2. Multi-Language Support: Catering to a global audience with support for multiple languages.
3. User Authentication Methods: Supporting various authentication methods such as social media login, OTP, voucher codes, and more.

Captive portals not only enhance security but also provide opportunities for businesses to engage with their users.

PMS Integration

For the hospitality industry, integrating the Property Management System (PMS) with the hotspot solution is crucial. 24ONLINE offers seamless PMS integration, providing:

1. Automated Guest Authentication: Simplifying the login process for hotel guests by linking it with their room booking details.
2. Billing Integration: Adding internet usage charges directly to the guest’s room bill.
3. Data Synchronization: Ensuring real-time synchronization of guest information between the PMS and the hotspot system.

This integration streamlines operations for hotels and enhances the guest experience.

Payment Gateway Integration

24online supports multiple payment gateway integrations, enabling users to pay for internet services easily. Key features include:

1. Multiple Payment Options: Supporting credit/debit cards, e-wallets, and other digital payment methods.
2. Secure Transactions: Ensuring that all transactions are secure and compliant with industry standards.
3. Automated Billing: Generating and sending invoices automatically, reducing manual efforts.

This feature is particularly useful for public hotspots and commercial establishments where paid internet access is offered.

System Management

Effective system management is vital for the smooth operation of any hotspot solution. 24ONLINE provides comprehensive system management tools, including:

1. Centralized Management Console: Allowing administrators to monitor and manage the network from a single interface.
2. Remote Management: Enabling administrators to manage the network remotely, ensuring continuous operations.
3. Software Updates and Patches: Automatically deploying updates and patches to keep the system secure and up-to-date.

These tools help in maintaining the reliability and performance of the network.

Alert Management

24ONLINE includes an advanced alert management system to keep administrators informed about the network status. Features include:

1. Customizable Alerts: Setting up alerts for various network events such as bandwidth usage, unauthorized access attempts, system errors, and more.
2. Real-Time Notifications: Receiving instant notifications via email or SMS.
3. Detailed Logs: Maintaining logs of all alerts for auditing and troubleshooting purposes.

Alert management helps in proactive network management, ensuring quick response to potential issues.

Web Filtering

Web filtering is essential for ensuring that the network is used appropriately. 24online provides robust web filtering capabilities, including:

1. URL Filtering: Blocking access to specific websites based on URL.
2. Content Filtering: Filtering content based on categories such as adult content, violence, gambling, etc.
3. Custom Policies: Creating custom filtering policies to meet specific requirements.

These features help in maintaining a safe and productive online environment.

Reporting

24ONLINE offers comprehensive reporting tools to provide insights into network usage and performance. Features include:

1. Customizable Reports: Generating reports based on various parameters such as user activity, bandwidth usage, session duration, and more.
2. Scheduled Reports: Automating report generation and delivery at specified intervals.
3. Graphical Representation: Visualizing data through graphs and charts for easy understanding.

Reporting helps in making informed decisions to optimize network performance and enhance user experience.

Guest Management

Effective guest management is crucial for public hotspots and hospitality sectors. 24ONLINE offers advanced guest management features, including:

1. Guest Registration: Simplifying the process of registering guests for internet access.
2. Voucher Management: Creating and managing vouchers for guest access.
3. User Profiles: Maintaining detailed profiles of guests to provide personalized services.

These features enhance the overall experience for guests and streamline operations for administrators.

Implementing Syslog and Natlog Solutions

Syslog and Natlog solutions are essential for network monitoring and logging. 24ONLINE integrates these functionalities to provide:

1. Syslog Integration: Centralizing log collection from various network devices to monitor and troubleshoot network issues effectively.
2. Natlog Management: Tracking NAT (Network Address Translation) activities to ensure accountability and enhance security.

These solutions provide a comprehensive view of network activities, helping in maintaining a secure and efficient network.24

Enabling VPN Services

VPN (Virtual Private Network) services are crucial for secure remote access. 24ONLINE provides robust VPN capabilities, including:

1. Secure Connections: Establishing encrypted connections to protect data during transmission.
2. Remote Access: Enabling users to securely access the network from remote locations.
3. Scalability: Supporting multiple VPN connections to cater to various business needs.

These features ensure that remote users can access the network securely, maintaining data integrity and confidentiality.

Conclusion

Globetek Infoway, through its product, offers a comprehensive suite of hotspot management solutions designed to meet the diverse needs of various sectors. From access management and captive portals to PMS integration and VPN services, 24ONLINE provides all the necessary tools to manage and optimize network performance. With advanced features like web filtering, reporting, and alert management, ensures a secure, reliable, and user-friendly internet experience.

By leveraging 24ONLINE, businesses can enhance their service offerings, streamline operations, and generate additional revenue through internet services. Whether it’s a hotel, enterprise, public hotspot, or any other establishment, robust and scalable solutions make it the ideal choice for effective hotspot management.

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